{"data":{"id":"us-az/a.r.s.-36-424.02","jurisdiction":"us-az","citation":"A.R.S. § 36-424.02","heading":"Priority matrix; level of complaint","body":"A. The department shall provide a priority matrix for complaints filed against health care institutions on the department's public website. The priority matrix shall detail the following:\n\n1. The various levels of complaints.\n\n2. The process for determining the complaint level assignment.\n\n3. The time frames for initiating a complaint investigation.\n\nB. Before conducting a complaint investigation, the department shall disclose to the licensee the level of the complaint.","path":["Title 36 Public Health and Safety"],"source_url":"https://www.azleg.gov/ars/36/00424-02.htm","current_through":"2026-09-04","vintage":"2026-08-09","retrieved_at":"2026-09-04T00:49:56Z","sha256":"1cda877b6ff0291e05a816a0c19f4c0e9e2167868aa008fa812fc6f481829a9f","source_id":"us-az","stale":true,"prev":"us-az/a.r.s.-36-424.01","next":"us-az/a.r.s.-36-424.03"},"notice":"GroundRules: Original legal text. Not legal advice."}