{"data":{"id":"us-ca/bpc-7460","jurisdiction":"us-ca","citation":"BPC § 7460","heading":"","body":"Zero Tolerance Policies. (a) A network company shall institute a “zero tolerance policy” that mandates prompt suspension of an app-based driver’s access to the network company’s online-enabled application or platform in any instance in which the network company receives a report through its online-enabled application or platform, or by any other company-approved method, from any person who reasonably suspects the app-based driver is under the influence of drugs or alcohol while providing rideshare services or delivery services.\n(b) Upon receiving a report described in subdivision (a), a network company shall promptly suspend the app-based driver from the company’s online-enabled application or platform for further investigation.\n(c) A network company may suspend access to the network company’s online-enabled application or platform for any app-based driver or customer found to be reporting an alleged violation of a zero tolerance policy as described in subdivision (a) where that driver or customer knows the report to be unfounded or based the report on an intent to inappropriately deny a driver access to the online-enabled application or platform.","path":["Business and Professions Code - BPC","DIVISION 3. PROFESSIONS AND VOCATIONS GENERALLY [5000. - 9998.12.]","CHAPTER 10.5. App-Based Drivers and Services [7448. - 7467.]","ARTICLE 5. Antidiscrimination and Public Safety [7456. - 7462.]"],"source_url":"https://downloads.leginfo.legislature.ca.gov/pubinfo_2025.zip","current_through":"2026-09-13","vintage":"","retrieved_at":"2026-09-14T05:56:33Z","sha256":"1ecd3bd92dc78147a8f89de861349b74bdf8a824e75b9db88bcc3cba9099f0b2","source_id":"us-ca","stale":false,"prev":"us-ca/bpc-7459","next":"us-ca/bpc-7460.5"},"notice":"GroundRules: Original legal text. Not legal advice."}