{"data":{"id":"us-ca/ins-12880.6","jurisdiction":"us-ca","citation":"INS § 12880.6","heading":"","body":"At the time a pet insurance policy is issued or delivered to a policyholder, the insurer shall include a written disclosure with all of the following information, printed in 12-point boldface type:\n(a) The department’s mailing address, toll-free telephone number established pursuant to Section 12921.1, and internet website address.\n(b) The address and customer service telephone number of the insurer or the agent or broker of record.\n(c) A statement that the department should be contacted only after discussions with the insurer, or its agent or other representative, have failed to produce a satisfactory resolution of the problem.\n(d) If the policy was issued or delivered by an agent or broker, a statement advising the policyholder to contact the broker or agent for assistance.","path":["Insurance Code - INS","DIVISION 2. CLASSES OF INSURANCE [1880. - 12880.8.]","PART 9. Pet Insurance [12880. - 12880.8.]"],"source_url":"https://downloads.leginfo.legislature.ca.gov/pubinfo_2025.zip","current_through":"2026-09-13","vintage":"","retrieved_at":"2026-09-14T05:56:33Z","sha256":"0c74cca035cc9823346fd86d8e594a575f93754a51e9714918c93d98796cf15f","source_id":"us-ca","stale":false,"prev":"us-ca/ins-12880.5","next":"us-ca/ins-12880.7"},"notice":"GroundRules: Original legal text. Not legal advice."}