{"data":{"id":"us-ca/puc-12819.5","jurisdiction":"us-ca","citation":"PUC § 12819.5","heading":"","body":"Whenever a business transaction of a municipal utility district furnishing electricity, gas, water service where the utility has 10,000 or more service connections, or telephone service is such that a personal appearance by a person is required by the district and the person is unable to appear at the district’s place of business during the district’s usual business hours, then the district shall provide a reasonable and convenient alternative to the person such as an appointment outside the district’s usual business hours or allowing the person to conduct the transaction by telephone, mail, or both.","path":["Public Utilities Code - PUC","DIVISION 6. MUNICIPAL UTILITY DISTRICT ACT [11501. - 14403.5.]","CHAPTER 6. Powers and Functions of District [12701. - 13024.]","ARTICLE 5. Utility Works and Service [12801. - 12827.]"],"source_url":"https://downloads.leginfo.legislature.ca.gov/pubinfo_2025.zip","current_through":"2026-09-13","vintage":"","retrieved_at":"2026-09-14T05:56:33Z","sha256":"f389e11e3ea48fa199fc25b5b9fe54619f2200afe4fe8fa7b71c1b2ef3db7a58","source_id":"us-ca","stale":false,"prev":"us-ca/puc-12819","next":"us-ca/puc-12820"},"notice":"GroundRules: Original legal text. Not legal advice."}