{"data":{"id":"us-ca/puc-16480.5","jurisdiction":"us-ca","citation":"PUC § 16480.5","heading":"","body":"Whenever a business transaction of a public utility district furnishing electricity, gas, water service where the utility has 10,000 or more service connections, or telephone service is such that a personal appearance by a person is required by the district and the person is unable to appear at the district’s place of business during the district’s usual business hours, then the district shall provide a reasonable and convenient alternative to the person such as an appointment outside the district’s usual business hours or allowing the person to conduct the transaction by telephone, mail, or both.","path":["Public Utilities Code - PUC","DIVISION 7. PUBLIC UTILITY DISTRICT ACT [15501. - 18055.]","CHAPTER 4. Powers and Functions of Districts [16401. - 16682.]","ARTICLE 3. Utility Works and Services [16461. - 16489.]"],"source_url":"https://downloads.leginfo.legislature.ca.gov/pubinfo_2025.zip","current_through":"2026-09-13","vintage":"","retrieved_at":"2026-09-14T05:56:33Z","sha256":"29ebf05185030ce295dda60de1d2b56d28c81ba2fc3e03724b2f958411c56f3a","source_id":"us-ca","stale":false,"prev":"us-ca/puc-16480","next":"us-ca/puc-16481"},"notice":"GroundRules: Original legal text. Not legal advice."}