{"data":{"id":"us-ca/rtc-41166","jurisdiction":"us-ca","citation":"RTC § 41166","heading":"","body":"The department shall develop and implement a program that will evaluate an individual employee’s or officer’s performance with respect to that person’s contact with taxpayers. The development and implementation of the program shall be coordinated with the Taxpayers’ Rights Advocate.","path":["Revenue and Taxation Code - RTC","DIVISION 2. OTHER TAXES [6001. - 61050.]","PART 20. EMERGENCY TELEPHONE USERS SURCHARGE ACT [41001. - 41176.]","CHAPTER 7. Administration [41128. - 41176.]","ARTICLE 5. The California Taxpayers’ Bill of Rights [41160. - 41176.]"],"source_url":"https://downloads.leginfo.legislature.ca.gov/pubinfo_2025.zip","current_through":"2026-09-13","vintage":"","retrieved_at":"2026-09-14T05:56:33Z","sha256":"f6fb19e8825757f4a17ea9c65d026f36aa156cbc1a68ffc38b201552c5df731e","source_id":"us-ca","stale":false,"prev":"us-ca/rtc-41165","next":"us-ca/rtc-41167"},"notice":"GroundRules: Original legal text. Not legal advice."}