{"data":{"id":"us-co/c.r.s.-5-19-216","jurisdiction":"us-co","citation":"C.R.S. § 5-19-216","heading":"Customer service.","body":"A provider required to be registered under this part 2 shall maintain a toll-free communication system, staffed at a level that reasonably permits an individual to speak to a counselor, debt specialist, or customer-service representative, as appropriate, during ordinary business hours.","path":["Title 5 - CONSUMER CREDIT CODE","Article 19 - Debt-management Services","Part 2 - UNIFORM DEBT-MANAGEMENT SERVICES ACT"],"source_url":"https://olls.info/crs/crs2026-title-05.htm","current_through":"Colorado Revised Statutes 2026","vintage":"","retrieved_at":"2026-09-14T18:37:45Z","sha256":"917314b8829e58d52db894993fb623d2648148f36a3ded29eb89acf682d9d20b","source_id":"us-co","stale":false,"prev":"us-co/c.r.s.-5-19-215","next":"us-co/c.r.s.-5-19-217"},"notice":"GroundRules: Original legal text. Not legal advice."}