{"data":{"id":"us-ct/conn.-gen.-stat.-32-475","jurisdiction":"us-ct","citation":"Conn. Gen. Stat. § 32-475","heading":"Definition.","body":"As used in sections 32-475 to 32-480, inclusive: “High performance work organization” means a person, firm or corporation which establishes a work environment which enhances the ability of the person, firm or corporation to:\n(1) Demonstrate a commitment to continuous improvement of products and services and cost reductions for such products and services;\n(2) Encourage decentralized decision-making, worker participation at all levels and greater reliance on front-line workers;\n(3) Develop a worker-management relationship based on consideration of mutual interests and concerns;\n(4) Adopt an organizational structure which includes flexible, cross-functional teams responsible for training, customer service, operational problem-solving and product design and development;\n(5) Cultivate an environment which permits managers to assume motivational and leadership functions, including, but not limited to, long-range planning, coaching and facilitation, rather than serving only as enforcers;\n(6) Demonstrate a commitment to ongoing training of all workers, including front-line staff, and training to enable the company to meet ISO 9000 standards;\n(7) Implement a flexible benefits program and innovative compensation schemes, such as profit-sharing, gain-sharing, skill-based pay or pay-for-performance systems;\n(8) Demonstrate a commitment to a safe and healthful workplace;\n(9) Solicit suggestions from customers and suppliers in designing and developing products and services;\n(10) Demonstrate a commitment to delivering a greater variety of high quality products at a lower cost through manufacturing innovations such as concurrent engineering, flexible manufacturing and just-in-time production;\n(11) Provide wages and benefits that meet or exceed industry averages; and\n(12) Participate in a Connecticut career certificate program established by a local or regional board of education, the Technical Education and Career System or regional education service center and approved by the Commissioner of Education and the Labor Commissioner.","path":["TITLE 32. COMMERCE AND ECONOMIC AND COMMUNITY DEVELOPMENT","CHAPTER 588u. FINANCIAL ASSISTANCE: GENERAL PROVISIONS","PART II. HIGH PERFORMANCE WORK ORGANIZATIONS"],"source_url":"https://www.cga.ct.gov/current/pub/chap_588u.htm#sec_32-475","current_through":"Revised to January 1, 2026 (2026 Supplement to the General Statutes of Connecticut, applied over the base revision of January 1, 2025)","vintage":"","retrieved_at":"2026-09-06T19:07:10Z","sha256":"c8576034450b72c5f63fdef3219fea7ac7a0adf365be55b5dccd6068eebe4b12","source_id":"us-ct","stale":false,"prev":"us-ct/conn.-gen.-stat.-32-463-to-32-474","next":"us-ct/conn.-gen.-stat.-32-476"},"notice":"GroundRules: Original legal text. Not legal advice."}