{"data":{"id":"us-dc/d.c.-code-2-352.07","jurisdiction":"us-dc","citation":"D.C. Code § 2-352.07","heading":"Ombudsman for contracting and procurement.","body":"(a)\nThere is established within the Office of Contracting and Procurement an Office of Ombudsman for Contracting and Procurement which shall be headed by an ombudsman with purview over contracts under the authority of the CPO.\n\n(b)\nEach District agency with independent procurement authority pursuant to section 201 shall designate an Agency Ombudsman for Contracting and Procurement.\n\n(c)\nEach ombudsman designated pursuant to this section shall:\n(1)\nServe as a vehicle for contractors and subcontractors performing work or providing services under a District contract to communicate their complaints and concerns regarding contracting, procurement, or a specific contract, through a single entity;\n(2)\nRespond to complaints and concerns in a timely fashion with accurate and helpful information;\n(3)\nDetermine the validity of any complaint quickly and professionally;\n(4)\nGenerate options for a response by the agency or instrumentality and offer a recommendation from among the options;\n(5)\nExcept when the parties are involved in legal or administrative proceedings, attempt informally to facilitate a resolution of a dispute between the contracting officer, the prime contractor, and the subcontractor, as appropriate; and\n(6)\nIdentify systemic concerns and recommend to the CPO and the Council policy changes, and strategies to improve the contracting and procurement process.","path":["Title 2. Government Administration.","Chapter 3A. Government Procurement.","Subchapter II. Procurement Organization."],"source_url":"https://code.dccouncil.gov/us/dc/council/code/sections/2-352.07","current_through":"2026-08-20 (D.C. Law 26-175)","vintage":"","retrieved_at":"2026-08-29T05:44:07Z","sha256":"fea9b0ac94b23e2d10cff1b396fa307300e6de32e7ebab25495a31192e4f31f5","source_id":"us-dc","stale":false,"prev":"us-dc/d.c.-code-2-352.06","next":"us-dc/d.c.-code-2-353.01"},"notice":"GroundRules: Original legal text. Not legal advice."}