{"data":{"id":"us-dc/d.c.-code-42-3507.05","jurisdiction":"us-dc","citation":"D.C. Code § 42-3507.05","heading":"Tenant hot line.","body":"The Department of Buildings shall provide for the continuation of a tenant hot line. The primary purpose of the tenant hot line is to provide assistance to low- and moderate-income tenants. To carry out this purpose, the functions and responsibilities shall include, but not be limited to, the following:\n\n(1)\nAnswering rent control procedural questions, and directing tenants toward possible courses of action in resolving problems;\n\n(2)\nProviding advice on housing regulation violations;\n\n(3)\nExplaining rent increases;\n\n(4)\nProviding guidance on emergency shelter;\n\n(5)\nProviding guidance on the Tenant Assistance Program;\n\n(6)\nProviding guidance in resolving problems involving water, heating, repairs, and other matters;\n\n(7)\nProviding advice on possible action in response to allegations of discrimination, harassment, or neglect by housing providers;\n\n(8)\nAnswering preliminary questions about remedies through the courts;\n\n(9)\nProviding guidance when tenants are faced with eviction; and\n\n(10)\nProviding guidance on other tenant problems.","path":["Title 42. Real Property.","Chapter 35. Rental Housing Generally.","Subchapter VII. Relocation Assistance for Tenants Displaced by Substantial Rehabilitation, Demolition, or Housing Discontinuance."],"source_url":"https://code.dccouncil.gov/us/dc/council/code/sections/42-3507.05","current_through":"2026-08-20 (D.C. Law 26-175)","vintage":"","retrieved_at":"2026-08-29T05:44:07Z","sha256":"afbf0be31a1a8f27554bc37635ec34b6c97d22898abe903d2def43cdd9b26a14","source_id":"us-dc","stale":false,"prev":"us-dc/d.c.-code-42-3507.04","next":"us-dc/d.c.-code-42-3508.01"},"notice":"GroundRules: Original legal text. Not legal advice."}