{"data":{"id":"us-dc/d.c.-code-44-105.05","jurisdiction":"us-dc","citation":"D.C. Code § 44-105.05","heading":"Representation and resolution of grievances and complaints.","body":"(a)\nA resident shall have the right to the following:\n(1)\nTo designate a person as his or her surrogate or to have their guardian,  or advance directives or surrogate health decision maker, act for them if for  any reason the resident cannot act for him or herself;\n(2)\nTo uncoerced consent;\n(3)\nTo present grievances and complaints without fear of threat of  retaliation and have them acknowledged and acted upon promptly with due  respect to the provisions of this chapter;\n(4)\nTo have access to an internal grievance and complaint procedure for any  denial of services or rights provided for under this chapter and to an  external review process by an independent person or entity;\n(5)\nTo address grievances and complaints to representatives of the Office of  the Long-Term Care Ombudsman of the District of Columbia pursuant to Chapter 7  of Title 7 or other representative;\n(6)\nTo appoint a specially designated person or attorney to represent the  resident in any grievance or complaint, procedure, or appeal process who shall  have access to all necessary and relevant books and records of the ALR; and\n(7)\nTo organize and participate in and hold meetings of resident groups in  the ALR and invite staff or visitors to the meetings and have a designated  staff person to assist and respond to written requests resulting from the  meetings.\n\n(b)\nThe ALR shall maintain complete written records of the filing and disposition of all grievances, complaints, and appeals.\n\n(c)\nAppeals under this section may be taken pursuant to subchapter XII of this chapter.","path":["Title 44. Charitable and Curative Institutions.","Chapter 1. Assisted Living Residence Regulation.","Subchapter V. Resident’s Rights and Quality of Life."],"source_url":"https://code.dccouncil.gov/us/dc/council/code/sections/44-105.05","current_through":"2026-08-20 (D.C. Law 26-175)","vintage":"","retrieved_at":"2026-08-29T05:44:07Z","sha256":"003e727e450b3a969628c588ecee2bbcb92cc6eb0e29170e726439948582f8be","source_id":"us-dc","stale":false,"prev":"us-dc/d.c.-code-44-105.04","next":"us-dc/d.c.-code-44-105.06"},"notice":"GroundRules: Original legal text. Not legal advice."}