{"data":{"id":"us-dc/d.c.-code-50-301.06","jurisdiction":"us-dc","citation":"D.C. Code § 50-301.06","heading":"Department of For-Hire Vehicles – Organization.","body":"(a)\nThere is established within the DFHV the following offices and divisions:\n(1)\nThe Office of the Director, which shall be responsible for the management of the DFHV, including the final approval of any rulemaking and ratemaking conducted by the ORPP. The Office of the Director shall include the Director, the General Counsel, and the Chief of Staff, with subordinate staff responsible for:\n(A)\nAdministrative support;\n(B)\nHuman resources;\n(C)\nBudget and financial services;\n(D)\nTechnology and information services;\n(E)\nContracting and procurement;\n(F)\nCompliance with legislative directives, analysis, and opinions to ensure appropriate rulemaking and operational activities;\n(G)\nRepealed.\n(G-i)\nAuditing public vehicle-for-hire companies and payment service providers to the extent authorized by this subchapter, and regulations issued pursuant to this subchapter, including review of vehicle records to ensure compliance with regulatory requirements, and private vehicle-for-hire companies and carrier-for-hire companies to the extent authorized by this subchapter.\n(H)\nProviding updated facts pertaining to operations and rulemaking through various communication platforms, including press releases, testimony, speech, and the DFHV website;\n(I)\nServing as a liaison between the DFHV and the District Department of Transportation, the Department of Public Works, the Metropolitan Police Department, and other relevant agencies on policies related to transportation and traffic safety enforcement; and\n(J)\nServing as a liaison between the DFHV and other relevant District agencies on policies related to the carrier-for-hire industry.\n(2)\nThe Office of Regulatory Policy and Planning, which shall be responsible for regulatory policy, and industry-wide research, analysis, and planning related to the regulation of the vehicle-for-hire industry and carrier-for-hire industry. The ORPP shall be responsible for proposing ratemaking, rulemaking, and fee adjustments related to public vehicles-for-hire and submitting such proposals to the Office of the Director for final approval.  The ORPP’s subordinate staff shall also be responsible for analyzing industry updates, market data, and trends for the purpose of planning, assessment, and rulemaking.\n(3)\nThe Office of Client Services, which shall be responsible for communicating with and educating the public, the vehicle-for-hire industry, and the carrier-for-hire industry regarding rules, standards, rates, charges, and orders issued by the DFHV.  The OCS’s subordinate staff shall also be responsible for:\n(A)\nAdministering all license examinations applicable to the public vehicle-for-hire industry;\n(B)\nProviding all training and refresher courses required by this subchapter;\n(C)\nMaintaining a system of electronic public records relating to licensed owners and operators of public vehicles-for-hire and public vehicle-for-hire companies, associations, and fleets, including:\n(i)\nDeveloping, maintaining, and keeping current a body of information relating to public vehicle-for-hire industry operations within the District, regionally, and nationwide; and\n(ii)\nProviding statistics, analyses, studies, and projections relating to matters such as revenue, operational costs, passenger carriage, profits, practices, and technologies pertaining to the public vehicle-for-hire industry;\n(D)\nMaintaining accurate records of in-service public vehicles-for-hire and retaining those records for a minimum of 3 years;\n(E)\nCommunicating with the vehicle-for-hire industry and members of the public to inform them of agency procedures and regulations and solicit feedback to enhance public awareness; \n(F)\nAccepting applications for licenses applicable to public vehicle-for-hire operators and vehicles and issuing new licenses and renewals;\n(G)\nCollecting fees to recover the actual costs of producing and distributing official DFHV vehicle decals, stickers, and information placards; and\n(H)\nCollecting any other fees authorized and collected pursuant to this subchapter.\n(4)\nThe Office of Compliance and Enforcement, which shall be responsible for:\n(A)\nRepealed.\n(B)\nAdministering and enforcing all rules, rates, charges, and orders issued by the DFHV;\n(C)\nRepealed.\n(D)\nRepealed.\n(E)\nInspecting public vehicles-for-hire for compliance with safety regulations established by the DFHV and the Department of Motor Vehicles;\n(F)\nPerforming public and private vehicle-for-hire and carrier-for-hire inspections and issuing notices of infraction; and\n(G)\nProviding street enforcement of the rules and regulations of the DFHV through the use of vehicle inspection officers.\n(5)\nThe Office of Hearings and Conflict Resolution, which shall be responsible for conducting all hearings, adjudications, appeals, and any form of conflict resolution, including mediation.  The OHCR’s subordinate staff shall also receive, document, and manage all complaints lodged against the owners and operators of public and private vehicles-for-hire, including taxicabs, taxicab companies, associations, fleets, dispatch services, and carrier-for-hire companies and operators, for the violation of any rule, regulation, order, rate, or law applicable to the vehicle-for-hire industry or carrier-for-hire industry, [and all] complaints lodged against vehicle inspection officers.","path":["Title 50. Motor and Non-Motor Vehicles and Traffic.","Chapter 3. Regulation of Taxicabs.","Subchapter I. General."],"source_url":"https://code.dccouncil.gov/us/dc/council/code/sections/50-301.06","current_through":"2026-08-20 (D.C. Law 26-175)","vintage":"","retrieved_at":"2026-08-29T05:44:07Z","sha256":"b35bdf3f7748d0f58e3053f2cbf7d6b51ebd3195238a98d5ddc3ca276e736abb","source_id":"us-dc","stale":false,"prev":"us-dc/d.c.-code-50-301.05","next":"us-dc/d.c.-code-50-301.07"},"notice":"GroundRules: Original legal text. Not legal advice."}