{"data":{"id":"us-de/16-del.-c.-1152","jurisdiction":"us-de","citation":"16 Del. C. § 1152","heading":"Purpose and duties.","body":"The purpose of the Ombudsperson is to provide a program to advocate for and promote the adequacy of care received and the quality of life experienced by residents of long-term care facilities in Delaware. The Ombudsperson shall have the power to:\n(1) Investigate and seek to resolve complaints and concerns made by or on behalf of residents of long-term care facilities in the State relating to the actions or inactions of any long-term care facility or agencies which may adversely affect the health, safety, welfare or rights of such residents;\n(2) Promote the well-being and quality of life of residents of long-term care facilities;\n(3) Enter into written agreements of understanding, cooperation and collaboration with other government agencies that provide funding, oversight, inspection or operation of long-term care facilities;\n(4) Establish and carry out program policies and procedures for eliciting, receiving, investigating, verifying, referring and resolving residents’ complaints;\n(5) Receive and investigate complaints of abuse, mistreatment or neglect in accordance with subchapter III of this chapter;\n(6) Promulgate rules and regulations and adopt policies to implement this subchapter; and\n(7) Perform other duties as mandated by the Older Americans Act, as amended (42 U.S.C. § 3001 et seq.).","path":["Title 16. Health and Safety","Regulatory Provisions Concerning Public Health","CHAPTER 11. Long-Term Care Facilities and Services","Subchapter VI. Office of the Long-Term Care Ombudsperson"],"source_url":"https://delcode.delaware.gov/title16/c011/sc06/index.html#1152","current_through":"2026-08-10 (85 Del. Laws, c. 421, 424)","vintage":"","retrieved_at":"2026-09-05T23:02:20Z","sha256":"75a0689457ccfbb482e7606a34d1365b021dbddc128464bc4575ba8de03189f2","source_id":"us-de","stale":true,"prev":"us-de/16-del.-c.-1151","next":"us-de/16-del.-c.-1153"},"notice":"GroundRules: Original legal text. Not legal advice."}