{"data":{"id":"us-de/6-del.-c.-4904a","jurisdiction":"us-de","citation":"6 Del. C. § 4904A","heading":"Estimate requirements for auto repair work.","body":"(a) Written estimate and authorization requirements. — Unless waived pursuant to subsection (b) of this section by the customer or by a person the auto repair facility reasonably believes is acting on the customer’s behalf, the automotive repair facility shall, before beginning any auto repair work and/or transmission repair diagnosis on a motor vehicle, give the customer a written statement which contains:\n(1) The estimated completion date;\n(2) The estimated price for the auto repair work including parts and labor; and\n(3) The estimated surcharge, if any.\n(b) Oral estimates and authorization. — If a customer or a person the auto repair facility reasonably believes is acting on the customer’s behalf, waives his or her right to a written estimate, the automotive repair facility shall orally provide to the customer or a person the automotive repair facility reasonably believes to be acting on a customer’s behalf the estimated price and completion date before beginning any auto repair work; provided however, that the person giving the oral estimate shall make a written record of the requirements set forth in paragraphs (a)(1) through (3) of this section, sign or initial the written document and retain such document for a period of no less than 2 years.\n(c) Prohibited charges. — An automotive repair facility shall not charge a customer without the consent of the customer or a person the automotive repair facility reasonably believes is acting on behalf of the customer any amount which exceeds the estimate by 20% or $50, whichever is less. Any charges which exceed 20% or $50, whichever is less, must comply with the requirements of subsections (a) and (b) of this section.","path":["Title 6. Commerce and Trade","SUBTITLE II","Other Laws Relating to Commerce and Trade","CHAPTER 49A. Auto Repair Fraud Prevention"],"source_url":"https://delcode.delaware.gov/title6/c049a/index.html#4904A","current_through":"2026-08-10 (85 Del. Laws, c. 421, 424)","vintage":"","retrieved_at":"2026-09-05T23:02:08Z","sha256":"9ec021998e239bdaf5ad8eaf46cb75b2a44a461fbfa638a4e18d35a569c5fc6e","source_id":"us-de","stale":true,"prev":"us-de/6-del.-c.-4903a","next":"us-de/6-del.-c.-4905a"},"notice":"GroundRules: Original legal text. Not legal advice."}