{"data":{"id":"us-il/110-ilcs-992-5-20","jurisdiction":"us-il","citation":"110 ILCS 992/5-20","heading":"Billing statements.","body":"(a) In any student loan billing statement, a servicer shall not misrepresent the:\n(1) fees assessed;\n(2) total amount due for each loan;\n(3) payment due date;\n(4) date to avoid late fees;\n(5) accrued interest during the billing cycle;\n(6) default payment methodology;\n(7) means to provide instructions for a payment; or\n(8) procedure regarding escalated requests for assistance.\n(b) A servicer shall not misrepresent information regarding the $0 bill and advancement of the due date on any billing statement that reflects $0 owed.","path":["CHAPTER 110 HIGHER EDUCATION","Student Loan Servicing Rights Act."],"source_url":"https://www.ilga.gov/legislation/ILCS/details?ActID=3830\u0026ChapterID=18\u0026ChapAct=FullText\u0026Print=True","current_through":"at least Public Act 104-790","vintage":"","retrieved_at":"2026-09-15T04:46:28Z","sha256":"4326cb8ab9c59053921d717134dfd7b2966d3e157af78381b4bac5afc9fb81db","source_id":"us-il","stale":false,"prev":"us-il/110-ilcs-992-5-15","next":"us-il/110-ilcs-992-5-25"},"notice":"GroundRules: Original legal text. Not legal advice."}