{"data":{"id":"us-il/225-ilcs-411-10-23","jurisdiction":"us-il","citation":"225 ILCS 411/10-23","heading":"Code of Professional Conduct and Ethics.","body":"(Section scheduled to be repealed on January 1, 2032)\nLicensed cemetery authorities and their licensed cemetery managers and customer service employees, and cemetery authorities maintaining a partial exemption and their cemetery managers and customer service employees shall:\n(a) refrain from committing any action that may violate Section 25-10 of this Act;\n(b) be aware of applicable federal and State laws and regulations, adhere to those laws and regulations, and be able to explain them to families in an understandable manner;\n(c) treat all human remains with proper care and dignity, honoring known religious, ethnic, and personal beliefs;\n(d) protect all confidential information;\n(e) carry out all aspects of service in a competent and respectful manner;\n(f) fulfill all written and verbal agreements and contracts;\n(g) provide honest, factual, and complete information regarding all aspects of the services offered and provided;\n(h) not engage in advertising that is false, misleading, or otherwise prohibited by law;\n(i) not discriminate against any person because of race, creed, marital status, sex, national origin, sexual orientation, or color, except a religious cemetery may restrict its services to those of the same religious faith or creed. A cemetery authority operating any cemetery may designate parts of cemeteries or burial grounds for the specific use of persons whose religious code requires isolation;\n(j) to have clear and specific cemetery rules and regulations, subject to other applicable law, including this Act, and to apply them equally to all consumers and individuals served;\n(k) report all violations of this Act and this Section to the Department.","path":["CHAPTER 225 PROFESSIONS, OCCUPATIONS, AND BUSINESS OPERATIONS","Cemetery Oversight Act."],"source_url":"https://www.ilga.gov/legislation/ILCS/details?ActID=3173\u0026ChapterID=24\u0026ChapAct=FullText\u0026Print=True","current_through":"at least Public Act 104-790","vintage":"","retrieved_at":"2026-09-15T04:46:31Z","sha256":"076ad174a9781525621ca3c764b43961c900a04ff7a49d02ce02c228b6ee9283","source_id":"us-il","stale":false,"prev":"us-il/225-ilcs-411-10-22","next":"us-il/225-ilcs-411-10-25"},"notice":"GroundRules: Original legal text. Not legal advice."}