{"data":{"id":"us-in/ic-24-5-24-5","jurisdiction":"us-in","citation":"IC 24-5-24-5","heading":"Requesting and placing a security freeze; requirements; exception; electronic mail connection","body":"Sec. 5. (a) A consumer may place a security freeze on the consumer's consumer report by:\n(1) sending a written request by United States mail to an address designated by the consumer reporting agency; or\n(2) subject to subsection (d), making a request to a consumer reporting agency through a secure electronic mail connection provided by the consumer reporting agency.\n(b) Except as provided in subsection (c) and section 11 of this chapter, a consumer reporting agency that receives a request under subsection (a) shall place a security freeze on the consumer's consumer report not later than five (5) business days after receipt of the request.\n(c) A consumer reporting agency is not required to place a security freeze on a consumer report under this section if the consumer reporting agency determines that the request for a security freeze:\n(1) is materially false; or\n(2) does not clearly identify the person making the request as the consumer.\n(d) Not later than January 1, 2009, a consumer reporting agency shall develop and make available to consumers a secure electronic mail connection by which a consumer can request:\n(1) the placement of a security freeze on the consumer's consumer report under this section; or\n(2) the same or a new personal identification number or password under section 6(b) of this chapter.","path":["TITLE 24. TRADE REGULATION","ARTICLE 5. CONSUMER SALES","Chapter 24. Security Freezes for Consumer Reports"],"source_url":"https://iga.in.gov/ic/2026/Title_24.html#24-5-24-5","current_through":"2026","vintage":"2026","retrieved_at":"2026-09-04T18:50:41Z","sha256":"5c1a4b943113c7296ab449c21dabcc323fc521c7adeac0e53fbdbc640af3dfa7","source_id":"us-in","stale":false,"prev":"us-in/ic-24-5-24-4","next":"us-in/ic-24-5-24-6"},"notice":"GroundRules: Original legal text. Not legal advice."}