{"data":{"id":"us-in/ic-8-1-29-7","jurisdiction":"us-in","citation":"IC 8-1-29-7","heading":"Complaints; hearings","body":"Sec. 7. A complaint may be filed with the commission by any of the following:\n(1) A customer of a telecommunications provider who has been:\n(A) switched by one (1) telecommunications provider to another telecommunications provider without the customer's authorization; or\n(B) billed for services by a telecommunications provider that without the customer's authorization added the services to the customer's service order.\n(2) A telecommunications provider that has been removed as a customer's telecommunications provider without the customer's authorization.\n(3) The commission on its own motion.\n(4) The office of the utility consumer counselor.\nA hearing held on a complaint filed under this section must be consistent with IC 8-1-1-8.","path":["TITLE 8. UTILITIES AND TRANSPORTATION","ARTICLE 1. UTILITIES GENERALLY","Chapter 29. Telecommunications Customers"],"source_url":"https://iga.in.gov/ic/2026/Title_8.html#8-1-29-7","current_through":"2026","vintage":"2026","retrieved_at":"2026-10-04T20:08:46Z","sha256":"0f72141d005f8f7d0acf503929b2d5d2b9b17db50cb799656c3be57283f48eca","source_id":"us-in","stale":false,"prev":"us-in/ic-8-1-29-6","next":"us-in/ic-8-1-29-7.5"},"notice":"GroundRules: Original legal text. Not legal advice."}