{"data":{"id":"us-ky/krs-190a.080","jurisdiction":"us-ky","citation":"KRS 190A.080","heading":"Obligations of warrantor of products sold by new recreational vehicle","body":"dealer -- Audits of dealer records -- Warranty claims submission -- Storage of\ndefective warranty parts -- Notification of warrantor if dealer is unable to\nperform warranty repair -- Approval or disapproval of warranty claim.\n(1) A warrantor has all the following obligations to each new recreational vehicle\ndealer engaged in the sale of products that are covered by a warranty from that\nwarrantor:\n(a) To specify in writing to the d ealer the obligations of the dealer, if any, for\npreparation, delivery, and warranty service on its products;\n(b) To compensate the dealer for warranty service required of the dealer by the\nwarrantor;\n(c) To provide the dealer with a schedule of compensati on the warrantor will pay\nfor warranty work and service, and the time allowances of the warrantor for\nthe performance of that work and service. All of the following conditions\napply to the schedule of compensation required under this paragraph:\n1. Time all owances for the diagnosis and performance of warranty labor\nshall be reasonable for the work to be performed;\n2. In the determination of what constitutes reasonable compensation under\nthis section, the principal factors to be considered are the actual wage\nrates paid by the dealer, and the actual retail labor rate charged by\ndealers in the community in which the dealer is doing business; and\n3. The compensation of a dealer for warranty labor may not be less than the\nlowest retail labor rates actually charge d by the dealer for like\nnonwarranty labor, as long as those rates are reasonable;\n(d) To reimburse the dealer for any warranty part, accessory, or complete\ncomponent at actual wholesale cost plus a minimum thirty percent (30%)\nhandling charge up to a maxi mum of one hundred fifty dollars ($150) and the\ncost, if any, of freight to return such parts, components, or accessories to the\nwarrantor; and\n(e) To deny dealer claims for warranty compensation only for cause, including\nbut not limited to performance of nonwarranty repairs, material\nnoncompliance with the published policies and procedures of the warrantor,\nlack of material documentation of claims, fraud, or misrepresentation.\n(2) A warrantor may conduct audits of the records of a dealer that sells its war ranted\nproducts on a reasonable basis.\n(3) A dealer shall submit warranty claims to a warrantor within forty -five (45) days\nafter completing all warranty work on a warranted product.\n(4) A dealer is not obligated to store defective warranty parts for more than thirty (30)\ndays from the time the warranty work is paid by the warrantor, if the defective parts,\ncomponents, or accessories are not immediately returned to the warrantor.\n(5) A dealer shall immediately notify the warrantor in writing if the dealer is unable to\nperform any warranty repair within ten (10) days of receipt of a written complaint\nfrom a consumer.\n(6) A warrantor shall approve or disapprove a warranty claim on a warranted product in\nwriting within thirty (30) days after the date the dealer submits the claim, if the\nclaim is submitted in the manner and in the form prescribed by the warrantor. If a\nclaim that is properly submitted is not specifically disapproved in writ ing by a\nwarrantor within the thirty (30) day time period, the claim shall be considered\napproved by the warrantor, and the warrantor shall pay the amount of the claim to\nthe dealer within sixty (60) days after the dealer submitted the claim.","path":["KRS Chapter 190A"],"source_url":"https://apps.legislature.ky.gov/law/statutes/statute.aspx?id=43555","current_through":"Includes enactments through the 2026 Regular Session","vintage":"09/05/2026","retrieved_at":"2026-09-05T20:51:45Z","sha256":"ae7f790e7ab694889c2c3ed1e207fe99cd4028c2397c4b518832f67da9f62e27","source_id":"us-ky","stale":false,"prev":"us-ky/krs-190a.070","next":"us-ky/krs-190a.090"},"notice":"GroundRules: Original legal text. Not legal advice."}