{"data":{"id":"us-ky/krs-304.2-165","jurisdiction":"us-ky","citation":"KRS 304.2-165","heading":"Complaints regarding insurer -- Other authority of commissioner.","body":"(1) The commissioner shall review, and investigate where applicable, all written\ncomplaints involving entities or individuals engaged in the business of insurance in\nKentucky.\n(2) The commissioner shall send a copy of the complaint to the entity or individual and\nthe entity or individual shall send a written or electronic message response to the\ncommissioner within fifteen (15) calendar days from the date of the commissioner's\nletter.\n(3) Upon review of a complaint, the commissioner shall make a finding to the entity or\nindividual and the complainant.\n(4) This section shall not limit the power of the commissioner to exercise any other\nauthority under this code as to an insurance dispute.","path":[],"source_url":"https://apps.legislature.ky.gov/law/statutes/statute.aspx?id=16665","current_through":"Includes enactments through the 2026 Regular Session","vintage":"09/05/2026","retrieved_at":"2026-09-05T20:57:36Z","sha256":"d78fb7032c2c97d01d7fa589a4987646394842461f3e4cf3a54bb3dafe28c799","source_id":"us-ky","stale":false,"prev":"us-ky/krs-304.2-160","next":"us-ky/krs-304.2-170"},"notice":"GroundRules: Original legal text. Not legal advice."}