{"data":{"id":"us-ky/krs-367.4913","jurisdiction":"us-ky","citation":"KRS 367.4913","heading":"Duties of protection notification center -- Board of directors of Kentucky","body":"Contact Center -- Kentucky Contact Center to serve all counties.\n(1) All protection notification centers shall:\n(a) Provide locate request services during working d ays and provide an\nemergency contact number for incidents occurring outside the working day;\n(b) Provide a positive response system for excavators, locators, operators, and\nother interested parties to determine the status of locating an underground\nfacility;\n(c) Provide any excavation request with an identification number and the names\nof the facility owners or operators who will be notified for each locate request;\n(d) Promptly after receiving an excavation or demolition work notification from\nan excavator, provide to each of its affected operator members the excavator\ninformation required by KRS 367.4911(3);\n(e) Maintain a list of all its operator members, their business addresses and their\nbusiness and emergency telephone numbers and provide this informat ion in\naccordance with KRS 64.012 with the county clerk of each county where the\noperator member has underground facilities. The county clerk shall provide\nthis information upon request for the actual cost of providing a copy, to be\npaid by the requesting party to the county clerk. The county clerk shall assume\nno liability associated with the receipt of this information from the protection\nnotification center or for subsequent provision of this same information to the\nrequesting party;\n(f) Make the operato r members information list available to any person for\ninspection at its place of business without charge or provide a copy of the list\nto any person for any county upon request for a fee not to exceed the actual\ncost of providing a copy;\n(g) Define and ad opt policies and procedures for processing design information\nrequests;\n(h) Provide the person making a design information request a list of identified\noperators that will receive notification and notify those operators;\n(i) Maintain the following informat ion provided by excavators for all requests to\nlocate facilities for at least five (5) years from the date of the request:\n1. Name and phone number of the excavator or person requesting the\nunderground facility locate;\n2. Location and type of work being performed by the excavator;\n3. Name and phone number of work site contact;\n4. Name, address, and phone number of underground facility operators;\nand\n5. Estimated start date and start time of excavation;\n(j) Provide contact information for the protection notification center on its Web\nsite or pursuant to paragraph (e) of this subsection; and\n(k) Provide public awareness education and damage prevention programs in the\nmanner and amount determined by each protection notification center.\n(2) The Kentucky Contact Center shall be governed by a board of directors who are\nelected by the membership. Board seats shall be composed of no more than twenty -\none (21) voting members and six (6) nonvoting members and may be fi lled by\nrepresentatives of the following:\n(a) A natural gas provider;\n(b) An electric provider;\n(c) A telecommunications provider;\n(d) A water/sewer provider;\n(e) An interstate pipeline operator;\n(f) A municipal utility operator;\n(g) A commercial excavator;\n(h) An oil and gas operator; and\n(i) At least one (1) but not more than six (6) advisory, nonvoting members\nrepresenting the following:\n1. Public Service Commission;\n2. Kentucky Transportation Cabinet;\n3. Home Builders Association of Kentucky;\n4. National Electrical Contractors Association;\n5. Associated General Contractors of Kentucky; or\n6. Kentucky Association of Master Contractors.\n(3) Nonvoting members shall be elected by a majority of the voting members and shall\nserve for one (1) year terms which expire on December 31. Nonvoting members are\neligible for reappointment by a majority of the voting members.\n(4) The Kentucky Contact Center's board of directors shall establish the method to\ncalculate the cost of service provided by the center.\n(5) The Kentucky Contact Center shall serve all Kentucky counties.","path":["KRS Chapter 367"],"source_url":"https://apps.legislature.ky.gov/law/statutes/statute.aspx?id=51781","current_through":"Includes enactments through the 2026 Regular Session","vintage":"09/05/2026","retrieved_at":"2026-09-05T20:59:04Z","sha256":"b5a840dffc8c8558347545cf5689a8800ac7817d472cec3d69bbe6e8c4f014ff","source_id":"us-ky","stale":false,"prev":"us-ky/krs-367.4911","next":"us-ky/krs-367.4915"},"notice":"GroundRules: Original legal text. Not legal advice."}