{"data":{"id":"us-la/rs-22-1020.4","jurisdiction":"us-la","citation":"RS 22:1020.4","heading":"Reporting of inaccurate information","body":"A. A health insurance issuer shall conspicuously display in the issuer's provider directory an email address, a toll-free telephone number, or another mechanism that is easily accessible to any individual by which the individual may report any inaccuracy in the directory.\nB. If the health insurance issuer receives a report from any person that specifically identified directory information may be inaccurate, the issuer shall investigate the report and correct the information, as necessary, in accordance with the following schedule:\n(1) Not later than the second business day after the date the report is received if the report concerns the health insurance issuer's representation of the network participation status of a healthcare provider.\n(2) Not later than the fifth business day after the date the report is received if the report concerns any other type of information in the directory.","path":["SUBPART C-1. PHARMACY BENEFIT MANAGERS§1863. Definitions"],"source_url":"https://www.legis.la.gov/legis/Law.aspx?d=1108747","current_through":"2025 First Extraordinary Session","vintage":"","retrieved_at":"2026-09-14T04:54:15Z","sha256":"12f82f23cd038f1fc49aa89be821c39633f5488d77ba46b89c907f0a437342ed","source_id":"us-la","stale":false,"prev":"us-la/rs-22-1020.3","next":"us-la/rs-22-1020.5"},"notice":"GroundRules: Original legal text. Not legal advice."}