{"data":{"id":"us-md/md.-code-public-utilities-8-404","jurisdiction":"us-md","citation":"Md. Code, Public Utilities § 8–404","heading":"","body":"Unless the telephone company or reseller complies with authorization and confirmation procedures adopted by the Commission and by federal law and regulation, a telephone company or reseller may not, on behalf of a customer:\n(1) change, or direct another telephone company or reseller to change, the customer’s telephone company or reseller;\n(2) select a telecommunications service option for which the telephone company or reseller imposes a charge; or\n(3) change the person who bills the customer or the customer’s billing arrangement.","path":["Article - Public Utilities"],"source_url":"https://mgaleg.maryland.gov/mgawebsite/Laws/StatuteText?article=gpu\u0026section=8-404","current_through":"2026-01-01","vintage":"","retrieved_at":"2026-09-14T20:00:28Z","sha256":"3d78fa58fb48ccfabe13ae79df2b6ffdfc056f92bdc4a6535ac2e71b0b95f0f0","source_id":"us-md","stale":false,"prev":"us-md/md.-code-public-utilities-8-403","next":"us-md/md.-code-public-utilities-8-405"},"notice":"GroundRules: Original legal text. Not legal advice."}