{"data":{"id":"us-mn/minn.-stat.-237.121","jurisdiction":"us-mn","citation":"Minn. Stat. § 237.121","heading":"PROHIBITED PRACTICES.","body":"(a) A telephone company or telecommunications carrier may not do any of the following with respect to services regulated by the commission:\n(1) upon request, fail to disclose in a timely and uniform manner information necessary for the design of equipment and services that will meet the specifications for interconnection;\n(2) intentionally impair the speed, quality, or efficiency of services, products, or facilities offered to a consumer under a tariff, contract, or price list;\n(3) fail to provide a service, product, or facility to a consumer other than a telephone company or telecommunications carrier in accordance with its applicable tariffs, price lists, or contracts and with the commission's rules and orders;\n(4) refuse to provide a service, product, or facility to a telephone company or telecommunications carrier in accordance with its applicable tariffs, price lists, or contracts and with the commission's rules and orders;\n(5) impose unreasonable or discriminatory restrictions on the resale of its services, provided that:\n(i) it may require that residential service may not be resold as a different class of service; and\n(ii) the commission may prohibit resale of services it has approved for provision for not-for-profit entities at rates less than those offered to the general public;\n(6) provide telephone service to a person acting as a telephone company or telecommunications carrier if the commission has ordered the telephone company or telecommunications carrier to discontinue service to that person; or\n(7) upon cancellation of telecommunications service, refuse to provide a prorated refund of payment made in advance by a customer.\n(b) A telephone company or telecommunications carrier may not violate a provision of sections 325F.692 and 325F.693, with regard to any of the services provided by the company or carrier.","path":["TELECOMMUNICATIONS","CHAPTER 237. TELECOMMUNICATIONS","RATES AND PRACTICES"],"source_url":"https://www.revisor.mn.gov/statutes/cite/237.121","current_through":"2025 Minnesota Statutes","vintage":"","retrieved_at":"2026-09-02T22:10:37Z","sha256":"15665008c210d46a77441fcd426255fe69cd6682f7e548d461763a0e96b49cf0","source_id":"us-mn","stale":false,"prev":"us-mn/minn.-stat.-237.12","next":"us-mn/minn.-stat.-237.13"},"notice":"GroundRules: Original legal text. Not legal advice."}