{"data":{"id":"us-mt/53-1-711","jurisdiction":"us-mt","citation":"53-1-711","heading":"Scope of 2-1-1 service.","body":"(1) The statewide 2-1-1 system shall ensure provision of services in all counties of the state.\n(2) The statewide 2-1-1 system must be administered by the department. The department shall approve a strategic plan for service delivery and divide the state into no more than eight regions.\n(3) The statewide 2-1-1 system shall ensure that all approved 2-1-1 service providers provide the following scope of service:\n(a) provide information and referral services to each inquirer for the inquirer's designated geographic area through well-trained staff or volunteers who are knowledgeable about local resources;\n(b) create and maintain a database of community resources and referrals for the service provider's designated geographic area;\n(c) provide appropriate services to crisis callers, which include stabilization or safety assessment and connection to further resources such as crisis lines, domestic violence shelters, and rape victim advocates;\n(d) provide information to the department regarding 2-1-1 service usage, including data on callers, service needs, and resource gaps;\n(e) provide support to community and disaster and emergency services providers in the case of a disaster or emergency; and\n(f) participate in any publicity plan for the statewide 2-1-1 system in Montana.","path":["TITLE 53. SOCIAL SERVICES AND INSTITUTIONS","CHAPTER 1. GENERAL ADMINISTRATION OF INSTITUTIONS","Part 7. Statewide 2-1-1 System"],"source_url":"https://mca.legmt.gov/bills/mca/title_0530/chapter_0010/part_0070/section_0110/0530-0010-0070-0110.html","current_through":"Montana Code Annotated 2025","vintage":"","retrieved_at":"2026-09-14T04:56:58Z","sha256":"d515184e382872e9e818de9d866487e7c0962d35370ed68761c58b6aaf5b3a42","source_id":"us-mt","stale":false,"prev":"us-mt/53-1-710","next":"us-mt/53-1-712"},"notice":"GroundRules: Original legal text. Not legal advice."}