{"data":{"id":"us-mt/69-3-221","jurisdiction":"us-mt","citation":"69-3-221","heading":"Public utility errors in billing customers.","body":"(1) For the purposes of this section:\n(a) \"public utility\" does not include a municipal utility as defined in chapter 7 of this title;\n(b) a \"customer billing error\":\n(i) includes any bill issued by the utility that is not designated as an estimated bill and that understates the amount owed by the customer;\n(ii) includes a utility's failure to bill a customer for service provided that would be billed to the customer under the utility's normal billing practices;\n(iii) excludes errors that result from the theft of service by the customer;\n(iv) excludes errors involving a utility's industrial class customers; and\n(v) excludes errors incurred in the billing of long-distance services by a telecommunications utility.\n(2) Whenever a public utility discovers a customer billing error, the utility may submit a bill to the customer for a period not to exceed the 6 months preceding the date the billing error is discovered.\n(3) The commission may adopt rules to implement subsections (1) and (2).","path":["TITLE 69. PUBLIC UTILITIES AND CARRIERS","CHAPTER 3. REGULATION OF UTILITIES","Part 2. Requirements for Public Utilities"],"source_url":"https://mca.legmt.gov/bills/mca/title_0690/chapter_0030/part_0020/section_0210/0690-0030-0020-0210.html","current_through":"Montana Code Annotated 2025","vintage":"","retrieved_at":"2026-09-14T04:58:10Z","sha256":"a96c1ce04cee0d97359c2e2b48a3d4c372d88892cff54135c6802fd1150b42f0","source_id":"us-mt","stale":false,"prev":"us-mt/69-3-210","next":"us-mt/69-3-222"},"notice":"GroundRules: Original legal text. Not legal advice."}