{"data":{"id":"us-nc/n.c.-gen.-stat.-122c-14","jurisdiction":"us-nc","citation":"N.C. Gen. Stat. § 122C-14","heading":"(This article has a contingent effective date - see note) Local Consumer Advocate; duties.","body":"(a)\tThe State Consumer Advocate shall establish a Local MH/DD/SA Consumer Advocacy Program in locations in the State to be designated by the Secretary. In determining where to locate the Local Consumer Advocacy Programs, the Secretary shall ensure reasonable consumer accessibility to the Local Consumer Advocates. Local Consumer Advocates shall administer the Local Consumer Advocacy Programs. The State Consumer Advocate shall appoint a Local Consumer Advocate for each of the Local Consumer Advocacy Programs. The State Consumer Advocate shall supervise the Local Consumer Advocates.\n(b)\tPursuant to policies and procedures established by the State Consumer Advocate, the Local Consumer Advocate shall:\n(1)\tAssist consumers and their families with information, referral, and advocacy in obtaining appropriate services.\n(2)\tAssist consumers and their families in understanding their rights and remedies available to them from the public service system.\n(3)\tServe as a liaison between consumers and their families and facility personnel and administration.\n(4)\tPromote the development of consumer and citizen involvement in addressing issues relating to MH/DD/SA.\n(5)\tVisit the State, area authority, or county program facilities to review and evaluate the quality of care provided to consumers and submit findings to the State Consumer Advocate.\n(6)\tWork with providers and consumers and their families or advocates to resolve issues of common concern.\n(7)\tParticipate in regular Local Consumer Advocate training established by the State Consumer Advocate.\n(8)\tReport regularly to area authorities and county programs, county and area authority boards, and boards of county commissioners about the Local Consumer Advocate's activities, including the findings made pursuant to subdivision (5) of this subsection.\n(9)\tProvide training and technical assistance to counties, area authority boards, and providers concerning responding to consumers, evaluating quality of care, and determining availability of services and access to resources.\n(10)\tCoordinate activities with local human rights committees based on procedures developed by the State Consumer Advocate.\n(11)\tProvide information to the public on MH/DD/SA issues.\n(12)\tPerform any other related duties as directed by the State Consumer Advocate. (2001-437, s. 2; 2002-126, s. 10.30; 2003-284, s. 10.10; 2005-276, s. 10.27.)","path":["Chapter 122C. Mental Health, Developmental Disabilities, and Substance Abuse Act of 1985.","Article 1A. MH/DD/SA Consumer Advocacy Program."],"source_url":"https://www.ncleg.gov/EnactedLegislation/Statutes/HTML/BySection/Chapter_122C/GS_122C-14.html","current_through":"S.L. 2026-30","vintage":"","retrieved_at":"2026-08-27T18:19:22Z","sha256":"53c1732e0f5026d7824669696495327856a233e4c978157968b98c5ea81544f1","source_id":"us-nc","stale":false,"prev":"us-nc/n.c.-gen.-stat.-122c-13","next":"us-nc/n.c.-gen.-stat.-122c-15"},"notice":"GroundRules: Original legal text. Not legal advice."}