{"data":{"id":"us-nc/n.c.-gen.-stat.-132-1.14","jurisdiction":"us-nc","citation":"N.C. Gen. Stat. § 132-1.14","heading":"Personally identifiable information of public utility customers.","body":"(a)\tExcept as otherwise provided in this section, a public record, as defined by G.S. 132-1, does not include personally identifiable information obtained by the Public Staff of the Utilities Commission from customers requesting assistance from the Public Staff regarding rate or service disputes with a public utility, as defined by G.S. 62-3(23).\n(b)\tThe Public Staff may disclose personally identifiable information of a customer to the public utility involved in the matter for the purpose of investigating such disputes.\n(c)\tSuch personally identifiable information is a public record to the extent disclosed by the customer in a complaint filed with the Commission pursuant to G.S. 62-73.\n(d)\tFor purposes of this section, \"personally identifiable information\" means the customer's name, physical address, email address, telephone number, and public utility account number. (2017-10, s. 2.1(c); 2025-25, s. 29(1).)","path":["Chapter 132. Public Records."],"source_url":"https://www.ncleg.gov/EnactedLegislation/Statutes/HTML/BySection/Chapter_132/GS_132-1.14.html","current_through":"S.L. 2026-30","vintage":"","retrieved_at":"2026-08-27T18:21:22Z","sha256":"0d5d471470e09eab7acc82d0632d9cea657fa6fd29cacc63977b654f658ceb51","source_id":"us-nc","stale":false,"prev":"us-nc/n.c.-gen.-stat.-132-1.13","next":"us-nc/n.c.-gen.-stat.-132-1.15"},"notice":"GroundRules: Original legal text. Not legal advice."}