{"data":{"id":"us-nc/n.c.-gen.-stat.-143-730","jurisdiction":"us-nc","citation":"N.C. Gen. Stat. § 143-730","heading":"Health Insurance Smart NC.","body":"(a)\tThe Office of Managed Care Patient Assistance Program shall hereafter be known as the Health Insurance Smart NC.\n(b)\tThe Health Insurance Smart NC shall provide information and assistance to individuals enrolled in health care plans.\n(c)\tHealth Insurance Smart NC shall have the responsibility and duty to:\n(1)\tDevelop and distribute educational and informational materials for consumers, explaining their rights and responsibilities as health care plan enrollees.\n(2)\tAnswer inquiries posed by consumers.\n(3)\tAdvise health care plan enrollees about the utilization review process.\n(4)\tAssist enrollees with the grievance, appeal, and external review procedures established by Article 50 of Chapter 58 of the General Statutes.\n(5)\tPublicize the Health Insurance Smart NC.\n(6)\tCompile data on the activities of the Office and evaluate such data to make recommendations as to the needed activities of the Office.\n(d)\tRepealed by Session Laws 2013-199, s. 11, effective July 1, 2013.\n(e)\tAll health information in the possession of the Health Insurance Smart NC is confidential and is not a public record pursuant to G.S. 132-1 or any other applicable statute.\nFor purposes of this section, \"health information\" means any of the following:\n(1)\tInformation relating to the past, present, or future physical or mental health or condition of an individual.\n(2)\tInformation relating to the provision of health care to an individual.\n(3)\tInformation relating to the past, present, or future payment for the provision of health care to an individual.\n(4)\tInformation, in any form, that identifies or may be used to identify an individual, that is created by, provided by, or received from any of the following:\na.\tAn individual or an individual's spouse, parent, legal guardian, or designated representative.\nb.\tA health care provider, health plan, employer, health care clearinghouse, or an entity doing business with these entities. (2001-446, s. 1.6; 2002-159, s. 45; 2012-142, s. 15.3(b); 2013-199, s. 11.)","path":["Chapter 143. State Departments, Institutions, and Commissions","Article 77. Managed Care Patient Assistance Program."],"source_url":"https://www.ncleg.gov/EnactedLegislation/Statutes/HTML/BySection/Chapter_143/GS_143-730.html","current_through":"S.L. 2026-30","vintage":"","retrieved_at":"2026-08-27T18:22:33Z","sha256":"2165b34ae212415ab4a5ecc63492492d6562d31b66da1d898553e1d2b3a71c14","source_id":"us-nc","stale":false,"prev":"us-nc/n.c.-gen.-stat.-143-729","next":"us-nc/n.c.-gen.-stat.-143-731"},"notice":"GroundRules: Original legal text. Not legal advice."}