{"data":{"id":"us-nh/rsa-21-r-8","jurisdiction":"us-nh","citation":"RSA 21-R:8","heading":"Agency Satisfaction Metrics.","body":"The commissioner shall use a system of agency satisfaction metrics, a measurement and communication system to track the satisfaction of delivery of information technology solutions. The department of information technology may use surveys, web tools, and special processes to ensure that vehicles exist for agency heads to get the quality of information technology solutions they require to operate their agencies. The commissioner shall set satisfaction benchmarks to meet or exceed expectations.","path":["Title I: THE STATE AND ITS GOVERNMENT","Chapter 21-R: DEPARTMENT OF INFORMATION TECHNOLOGY"],"source_url":"https://gc.nh.gov/rsa/html/I/21-R/21-R-8.htm","current_through":"2025 regular legislative session, or December 2025","vintage":"","retrieved_at":"2026-09-05T12:24:31Z","sha256":"837a7e5582d4d1ac47696070d88be92761ab285790d563eb194567b22f249002","source_id":"us-nh","stale":false,"prev":"us-nh/rsa-21-r-7","next":"us-nh/rsa-21-r-8-a"},"notice":"GroundRules: Original legal text. Not legal advice."}