{"data":{"id":"us-nm/21-23b-5","jurisdiction":"us-nm","citation":"21-23B-5","heading":"Monitoring; complaint resolution; sanctions.","body":"A. The department shall regularly monitor the compliance of participating post-secondary educational institutions with the Interstate Distance Education Act.\nB. Upon the receipt of a complaint about a participating post-secondary educational institution, the department shall timely:\n(1) monitor the resolution process and resolution by the post-secondary educational institution and document the resolution; or\n(2) investigate the complaint, conduct or coordinate a resolution process appropriate for responding to the complaint and document the resolution.\nC. The department may sanction a participating post-secondary educational institution that:\n(1) fails to resolve a complaint or comply with the department's efforts to respond to a complaint pursuant to Subsection B of this section; or\n(2) violates a provision of the Interstate Distance Education Act or an agreement pursuant to Section 3 [21-23B-3 NMSA 1978] of that act.\nD. Sanctions the department may impose include:\n(1) requiring the payment of fees, fine or other monetary remedies; or\n(2) the termination or nonrenewal of the participation agreement entered into pursuant to Subsection C of Section 4 [21-23B-4 NMSA 1978] of the Interstate Distance Education Act.","path":["Chapter 21 - State and Private Education Institutions","ARTICLE 23B Interstate Distance Education"],"source_url":"https://nmonesource.com/nmos/nmsa-unanno/en/item/18521/index.do","current_through":"2026-07-01","vintage":"","retrieved_at":"2026-09-03T15:02:19Z","sha256":"bc7d419fe46d950739895796c5ff26c1530686d97a5437dba42130715527ad6a","source_id":"us-nm","stale":false,"prev":"us-nm/21-23b-4","next":"us-nm/21-23b-6"},"notice":"GroundRules: Original legal text. Not legal advice."}