{"data":{"id":"us-nm/28-17-8","jurisdiction":"us-nm","citation":"28-17-8","heading":"Investigation and resolution of complaints.","body":"The office shall investigate and seek to resolve complaints and concerns communicated by or on behalf of patients, residents or clients of any long-term care facility. The office may initiate investigations based on its observations of the conditions in a long-term care facility. If the office does not investigate a complaint, the complainant shall be notified of the decision not to investigate and the reasons for the decision.","path":["Chapter 28 - Human Rights","ARTICLE 17 Long-Term Care Ombudsman"],"source_url":"https://nmonesource.com/nmos/nmsa-unanno/en/item/18528/index.do","current_through":"2025-05-15","vintage":"","retrieved_at":"2026-09-03T15:02:19Z","sha256":"a3d296a5c836d421bd73038ce92e277f4b4051adf1620285d2d20d766b766d35","source_id":"us-nm","stale":false,"prev":"us-nm/28-17-7","next":"us-nm/28-17-9"},"notice":"GroundRules: Original legal text. Not legal advice."}