{"data":{"id":"us-nm/29-7c-7","jurisdiction":"us-nm","citation":"29-7C-7","heading":"In-service telecommunicator training.","body":"A. In-service telecommunicator training consists of at least twenty hours of board-approved advanced training, including one hour of crisis management, including crisis intervention, confrontation de-escalation practicum and proper interaction with persons with mental impairments training, for each certified telecommunicator during each two-year period. The first training course shall commence no later than twelve months after graduation from a board-approved basic telecommunicator training program.\nB. A certified telecommunicator shall provide proof of completion of in-service training requirements to the director no later than March 1 of the year subsequent to the year in which the requirements are met. The director shall provide annual notice to all certified telecommunicators regarding in-service training requirements. Failure to complete in-service training requirements may be grounds for suspension of a telecommunicator's certification at the board's discretion as provided in Section 29-7-4.3 NMSA 1978. A telecommunicator may be reinstated by the board when the telecommunicator presents to the board evidence the telecommunicator has satisfied the in-service training requirements.\nC. As used in this section, \"mental impairment\" includes a mental illness, developmental disability, posttraumatic stress disorder, dual diagnosis, autism, youth in crisis and traumatic brain injury.","path":["Chapter 29 - Law Enforcement","ARTICLE 7C Public Safety Telecommunicator Training"],"source_url":"https://nmonesource.com/nmos/nmsa-unanno/en/item/18529/index.do","current_through":"2026-07-01","vintage":"","retrieved_at":"2026-09-03T15:02:19Z","sha256":"3fc8a186c5766a16565d7912b0d482ede5c7c1ab6ff14030a047638e38708274","source_id":"us-nm","stale":false,"prev":"us-nm/29-7c-6","next":"us-nm/29-7c-8"},"notice":"GroundRules: Original legal text. Not legal advice."}