{"data":{"id":"us-nyc/n.y.c.-admin.-code-20-778","jurisdiction":"us-nyc","citation":"N.Y.C. Admin. Code § 20-778","heading":"§ 20-778 Document retention.","body":"Every provider shall retain copies of all documents prepared or obtained in connection with a customer's request for assistance for a period of three years after a written contract is executed by the provider and the customer, whether or not such contract is subsequently cancelled.","path":["New York City Administrative Code","Title 20","Chapter 5: Unfair Trade Practices"],"source_url":"https://files.amlegal.com/pdffiles/NewYorkCity/Admin/XML.zip","current_through":"Local Law 2026/135 (enacted August 31, 2026)","vintage":"","retrieved_at":"2026-09-06T02:48:57Z","sha256":"a635a136e1df197324efdfcce6ccdef16d8563cc53273d0d0abc5e5540a022e1","source_id":"us-nyc","stale":false,"prev":"us-nyc/n.y.c.-admin.-code-20-777.2","next":"us-nyc/n.y.c.-admin.-code-20-779"},"notice":"GroundRules: Original legal text. Not legal advice."}