{"data":{"id":"us-nyc/n.y.c.-admin.-code-23-802","jurisdiction":"us-nyc","citation":"N.Y.C. Admin. Code § 23-802","heading":"§ 23-802 Accessibility.","body":"a. The mayor or the mayor's designee shall adopt a protocol for websites maintained by or on behalf of the city or a city agency relating to website accessibility for persons with disabilities. Such protocol shall provide for agency websites to use either of the following standards: 36 CFR § 1194.22 or the Web Content Accessibility Guidelines (WCAG) 2.0 Level AA, developed by the Worldwide Web Consortium, or any successor standards, provided that the adopted protocol may differ from these standards in specific instances when the mayor or mayor's designee determines, after consulting with experts in website design and reasonable accommodations for people with disabilities, and the holding of a public hearing, that such differences will provide effective communication for people with disabilities, and that such differences are documented in such protocol. Such protocol shall be made available online.\n\nb. No later than July 1, 2017, and every two years thereafter, the mayor or the mayor's designee shall submit to the council a written report that documents the compliance of websites maintained by or on behalf of the city or a city agency with the protocol adopted pursuant to subdivision a of this section.\n\nc. The mayor, or the mayor’s designee, shall establish guidelines relating to accessibility of any printed document created by an agency or relating to an agency’s program or activity, including any document that an agency posts on its website or sends by email to a member of the public for the purpose of allowing a person to print such document. Such guidelines shall be made available online. Such guidelines shall include, but need not be limited to, guidance regarding formatting, visual appearance, and readability of printed documents. Where practicable, any printed document an agency creates for public dissemination shall adhere to these guidelines.\n\nd. This section does not require an agency to take any action that would result in a fundamental alteration in the nature of a service, program, or activity or in undue financial and administrative burdens.\n\n(L.L. 2016/026, 3/14/2016, eff. 9/10/2016; Am. L.L. 2025/187, 12/25/2025, eff. 6/23/2026)","path":["New York City Administrative Code","Title 23","Chapter 8: City Websites"],"source_url":"https://files.amlegal.com/pdffiles/NewYorkCity/Admin/XML.zip","current_through":"Local Law 2026/135 (enacted August 31, 2026)","vintage":"","retrieved_at":"2026-09-06T02:48:57Z","sha256":"6b7eee89ab830fd4527dbc3f9aae498279cd2d9e778de9b92a7e7c3e5a5f1fb1","source_id":"us-nyc","stale":false,"prev":"us-nyc/n.y.c.-admin.-code-23-801","next":"us-nyc/n.y.c.-admin.-code-23-803"},"notice":"GroundRules: Original legal text. Not legal advice."}