{"data":{"id":"us-oh/ohio-rev.-code-4911.021","jurisdiction":"us-oh","citation":"Ohio Rev. Code § 4911.021","heading":"Customer telephone complaints.","body":"The consumers' counsel shall not operate a telephone call center for consumer complaints. However, for any calls received by the consumers' counsel concerning consumer complaints, the consumers' counsel may assist consumers with their complaints or forward the calls to the public utilities commission's call center.","path":["Title 49 Public Utilities","Chapter 4911 Consumers' Counsel"],"source_url":"https://codes.ohio.gov/ohio-revised-code/section-4911.021","current_through":"2017-09-29 (House Bill 49 - 132nd General Assembly)","vintage":"","retrieved_at":"2026-09-14T19:24:39Z","sha256":"3666ca90cdfbda789b216f77d3f6203281ac3b86f8168fbafb109a50cb4da6b6","source_id":"us-oh","stale":false,"prev":"us-oh/ohio-rev.-code-4911.02","next":"us-oh/ohio-rev.-code-4911.03"},"notice":"GroundRules: Original legal text. Not legal advice."}