{"data":{"id":"us-ok/okla.-stat.-tit.-15-15-245a.5","jurisdiction":"us-ok","citation":"Okla. Stat. tit. 15, § 15-245A.5","heading":"Dealer warranty claims","body":"A. If a dealer submits a warranty claim to a supplier while the\n\ndealer agreement is in effect or within sixty (60) days after the\n\ntermination of the dealer agreement, if the claim is for work\n\nperformed before the termination or expiration of the dealer\n\nagreement, the supplier must accept or reject such warranty claim by\n\nwritten notice to the dealer within forty-five (45) days after the\n\nsupplier’s receipt thereof. If the supplier does not reject the\n\nwarranty claim in the time period specified above, the claim will be\n\ndeemed to be accepted. If the supplier accepts the warranty claim,\n\nthe supplier must pay or credit to the dealer’s account all amounts\n\nowed with respect to the claim to the dealer within thirty (30) days\n\nafter it is accepted. If the supplier rejects a warranty claim, the\n\nsupplier must give the dealer written or electronic notice of the\n\ngrounds for rejection, which reasons must be consistent with the\n\nsupplier’s reasons for rejecting warranty claims of other dealers,\n\nboth in their terms and manner of enforcement. If no grounds for\n\nrejection are given, the claim will be deemed to be accepted.\n\nB. Any claim which is disapproved by the supplier based upon\n\nthe dealer’s failure to properly follow the procedural or technical\n\nrequirements for submission of warranty claims may be resubmitted in\n\nproper form by the dealer within thirty (30) days of receipt by the\n\ndealer of the supplier’s notification of the disapproval.\n\nC. Warranty work performed by the dealer shall be compensated\n\nin accordance with the reasonable and customary amount of time\n\nrequired to complete the work, expressed in hours and fractions\n\nthereof multiplied by the dealer’s established customer hourly\n\nretail labor rate for non-warranty repair work, which shall have\n\npreviously been made known to the supplier. Parts used in warranty\n\nrepair work shall be reimbursed at the current net parts cost plus\n\nfifteen percent (15%).\n\nD. For purposes of the Fair Practices of Equipment\n\nManufacturers, Distributors, Wholesalers and Dealers Act, any repair\n\nwork or installation of replacement parts performed with respect to\n\nthe dealer’s equipment in inventory or equipment of the dealer’s\n\ncustomers at the request of the supplier, including work performed\n\npursuant to a product improvement program (PIP), will be deemed to\n\ncreate a warranty claim for which the dealer shall be paid pursuant\n\nto this section.\n\nE. A supplier may audit warranty claims submitted by its\n\ndealers for a period of up to one (1) year following payment of the\n\nclaims, and may charge back to its dealers any amounts paid based\n\nupon claims shown by audit to be misrepresented. If a warranty\n\nclaim is misrepresented, then warranty claims submitted within the\n\nthree-year period ending with the date a claim is shown by audit to\n\nbe misrepresented may be audited.\n\nF. The requirements of subsections A, B and C of this section\n\napply to all warranty claims submitted by a dealer to a supplier in\n\nwhich the dealer has complied with the supplier’s reasonable\n\npolicies and procedures for warranty reimbursement and such claims\n\nare warranted claims under the supplier’s warranty policy. A\n\nsupplier’s warranty reimbursement policies and procedures will be\n\ndeemed unreasonable to the extent they conflict with any of the\n\nprovisions of this section.\n\nG. A dealer may choose to accept alternate reimbursement terms\n\nand conditions in lieu of the requirements of subsections A, B and C\n\nof this section if there is a written dealer agreement between the\n\nsupplier and the dealer that requires the supplier to compensate the\n\ndealer for warranty labor costs either as:\n\na. a discount in the pricing of the equipment to the\n\ndealer, or\n\nb. a lump sum payment to the dealer that is made to the\n\ndealer within ninety (90) days of the sale of the\n\nsupplier’s new equipment. The discount or lump sum\n\nmust be no less than five percent (5%) of the\nt between the\n\nsupplier and the dealer that requires the supplier to compensate the\n\ndealer for warranty labor costs either as:\n\na. a discount in the pricing of the equipment to the\n\ndealer, or\n\nb. a lump sum payment to the dealer that is made to the\n\ndealer within ninety (90) days of the sale of the\n\nsupplier’s new equipment. The discount or lump sum\n\nmust be no less than five percent (5%) of the\n\nsuggested retail price of the equipment.\n\nIf the requirements of this subsection are met and alternate\n\nterms and conditions are in place, subsections A, B and C of this\n\nsection do not apply and the alternate terms and conditions are\n\nenforceable. Nothing contained in this subsection shall be deemed\n\nto affect the supplier’s obligation to reimburse the dealer for\n\nparts in accordance with subsection C of this section.","path":["OK Code","Title 15"],"source_url":"https://www.oklegislature.gov/OK_Statutes/CompleteTitles/os15.pdf","current_through":"2026-08-14","vintage":"open-us-law v2026.08, retrieved 2026-09-14","retrieved_at":"2026-09-14T18:32:36Z","sha256":"61441dd116a8e61307261b7a71c1c1df70aeda50e0c2754dfb9a40b0bf7b1396","source_id":"us-ok","stale":false,"prev":"us-ok/okla.-stat.-tit.-15-15-245a.4","next":"us-ok/okla.-stat.-tit.-15-15-246"},"notice":"GroundRules: Original legal text. Not legal advice."}