{"data":{"id":"us-ok/okla.-stat.-tit.-63-63-1-1949.6","jurisdiction":"us-ok","citation":"Okla. Stat. tit. 63, § 63-1-1949.6","heading":"Complaints — Notice — Hearing — Penalties — Registry","body":"A. Any person or agency may submit to the State Department of\n\nHealth a complaint against a long-term care administrator.\n\nComplaints may also be generated by the Department. Each\n\ninvestigation of a complaint received by the Department shall be\n\ninitiated within ninety (90) days from the date the complaint is\n\nreceived by the Department. Each complaint investigation shall be\n\ncompleted within twelve (12) months of initiation. The time period\n\nmay be extended by the Department for good cause.\n\nB. Upon conclusion of an investigation, if the Department\n\ndetermines that an administrator has violated this act, the\n\nDepartment shall promptly serve a notice of violation to the\n\nadministrator. The notice of violation shall be prepared in writing\n\nand shall specify the nature of the violation or violations and the\n\nprovision or provisions of state law or rule alleged to have been\n\nviolated. The notice of violation shall inform the administrator of\n\nhis or her right to an independent informal dispute resolution\n\nconducted in accordance with Section 9 of this act or a hearing\n\nconducted under subsection C of this section, or both, and\n\ninstruction on how to seek an informal dispute resolution or\n\nhearing.\n\nC. If the case is not resolved through the independent informal\n\ndispute resolution process prescribed by Section 9 of this act, the\n\nadministrator shall be afforded notice and a hearing in accordance\n\nwith the provisions of Article II of the Administrative Procedures\n\nAct. Any party aggrieved by a decision of the Department following\n\na hearing may appeal directly to district court under Section 318 of\n\nTitle 75 of the Oklahoma Statutes.\n\nD. Notwithstanding any other provision of this section, the\n\nDepartment may order a summary suspension of an administrator’s\n\nlicense or certification or an Administrator in Training (AIT)\n\npermit if, in the course of an investigation, it is determined that\n\na licensee, certificate holder, or AIT candidate for licensure has\n\nengaged in conduct of a nature that is detrimental to the health,\n\nsafety, or welfare of the public, and which conduct necessitates\n\nimmediate action to prevent further harm. The Department shall\n\nimmediately notify the licensee, certificate holder, or AIT\n\ncandidate upon issuance of the order. The licensee, certificate\n\nholder, or AIT candidate shall have the right to contest the order\n\nat a hearing as provided by subsection C of this section.\n\nE. To ensure the confidentiality of an investigative file\n\nobtained during the investigation, the information in the\n\ninvestigative file shall not be deemed to be a record as that term\n\nis defined in the Oklahoma Open Records Act nor shall the\n\ninformation be subject to subpoena or discovery in any civil or\n\ncriminal proceeding, except that the Department may give the\n\ninformation to law enforcement and other state licensing agencies as\n\nnecessary and appropriate in the discharge of the duties of that\n\nagency and only under circumstances that will ensure against\n\nunauthorized access to the information. The respondent may acquire\n\ninformation obtained during an investigation, unless the disclosure\n\nof the information is otherwise prohibited, if the respondent signs\n\na protective order whereby the respondent agrees to use the\n\ninformation solely for the purpose of defense in the proceedings of\n\nthe Department and in any appeal therefrom and agrees not to\n\notherwise disclose the information.\n\nF. The Department shall create and maintain a registry of all\n\ncomplaints or referrals, found by the Department to have merit,\n\ncomplaining of acts or omissions of licensed administrators. The\n\nregistry shall be maintained in both electronic and paper formats\n\nand shall be available for inspection by the public. Such registry\n\nshall be organized both in chronological order by the date of the\nll\n\ncomplaints or referrals, found by the Department to have merit,\n\ncomplaining of acts or omissions of licensed administrators. The\n\nregistry shall be maintained in both electronic and paper formats\n\nand shall be available for inspection by the public. Such registry\n\nshall be organized both in chronological order by the date of the\n\ncomplaint and by the name of the licensed administrator. The\n\nregistry shall contain information about the nature of the complaint\n\nand the action, if any, taken by the Department. The registry shall\n\nalso contain the number of complaints made against an individual\n\nadministrator.","path":["OK Code","Title 63"],"source_url":"https://www.oklegislature.gov/OK_Statutes/CompleteTitles/os63.pdf","current_through":"2026-08-14","vintage":"open-us-law v2026.08, retrieved 2026-09-14","retrieved_at":"2026-09-14T18:32:36Z","sha256":"65e6b756e48e4da65c9185369e939c9f3b3cd0f51e3032655f8c3ee649073fbb","source_id":"us-ok","stale":false,"prev":"us-ok/okla.-stat.-tit.-63-63-1-1949.5","next":"us-ok/okla.-stat.-tit.-63-63-1-1949.7"},"notice":"GroundRules: Original legal text. Not legal advice."}