{"data":{"id":"us-ri/r.i.-gen.-laws-19-14.8-16","jurisdiction":"us-ri","citation":"R.I. Gen. Laws § 19-14.8-16","heading":"Customer service.","body":"A provider that is required to be registered under this chapter shall maintain a toll-free communication system, staffed at a level that reasonably permits an individual to speak to a certified counselor or customer-service representative, as appropriate, during ordinary business hours.","path":["Title 19 Financial Institutions","Chapter 14.8 Uniform Debt-Management Services Act"],"source_url":"https://webserver.rilegislature.gov/Statutes/TITLE19/19-14.8/19-14.8-16.htm","current_through":"site files published 2025-08-13","vintage":"","retrieved_at":"2026-09-05T19:56:14Z","sha256":"8ae02ac7c262229529567ca8d765258f4909eb06853bf80d76eb2c8737758ad4","source_id":"us-ri","stale":true,"prev":"us-ri/r.i.-gen.-laws-19-14.8-15","next":"us-ri/r.i.-gen.-laws-19-14.8-17"},"notice":"GroundRules: Original legal text. Not legal advice."}