{"data":{"id":"us-tn/tenn.-code-ann.-28-3-301","jurisdiction":"us-tn","citation":"Tenn. Code Ann. § 28-3-301","heading":"Collection or reimbursement for underpayments or overpayments - Electrical service","body":"Notwithstanding any other law to the contrary, if kilowatt usage is inaccurately recorded or registered due to equipment failure and results in a customer being undercharged or overcharged, and the customer is unaware of the error, defect or failure, no utility district, municipality or electric company shall be authorized to collect or assess a charge for such usage, or to reimburse the customer for overpayment of such usage, prior to thirty-six (36) months from the date the error is discovered and billed; provided, that if a date certain can be established for such error which is less than thirty-six (36) months, no utility district, municipality or electric company shall be authorized to collect or assess a charge for such usage, or to reimburse the customer for overpayment of such usage, beyond such date.","path":["TN Code","Title 28","Chapter 3"],"source_url":"https://oss-data-us.vaquill.ai/v2026.08/us_tn_statutes.parquet","current_through":"2026-08-14","vintage":"open-us-law v2026.08, retrieved 2026-09-14","retrieved_at":"2026-09-14T18:32:26Z","sha256":"bca58a68333c3e297c5f5a2907300584a44ce362e019abf81f57b98cc54a5a09","source_id":"us-tn","stale":false,"prev":"us-tn/tenn.-code-ann.-28-3-205","next":"us-tn/tenn.-code-ann.-28-3-302"},"notice":"GroundRules: Original legal text. Not legal advice."}