{"data":{"id":"us-tn/tenn.-code-ann.-65-15-304","jurisdiction":"us-tn","citation":"Tenn. Code Ann. § 65-15-304","heading":"Duties of transportation network company operating in state","body":"A transportation network company operating in this state shall: (1) Provide riders with any applicable rates charged for a prearranged ride and the option to receive an estimated fare before the rider enters the driver's motor vehicle; (2) Use a software application or website to display a picture of the driver and the license plate number of the motor vehicle utilized for providing the prearranged ride before the rider enters the driver's motor vehicle; (3) Transmit an electronic receipt to the rider within a reasonable time after the completion of a prearranged ride that lists: (A) The origin and destination of the trip; (B) The total time and distance of the trip; and (C) An itemization of the total fare paid, if any; (4) Implement a zero-tolerance policy on the use of drugs or alcohol by a driver while a driver provides a prearranged ride or is logged into the transportation network company's digital network but is not providing a prearranged ride, and provide notice of this policy on its website; (5) Maintain: (A) Individual trip records for each driver for at least two (2) years from the date each trip was provided by the driver; and (B) Driver records for no less than two (2) years from the date on which a driver's activation on the transportation network company's digital network has ended; (6) Conduct, or have a third party conduct, a local and national criminal background check on any potential driver that includes a multistate criminal records locator or other similar commercial nationwide database with validation; (7) Conduct a national sex offender registry search for any potential driver; (8) Obtain motor vehicle records for any potential driver; (9) Comply with § 55-12-141 ; and (10) Comply with § 56-7-1119(f) . Added by 2015 Tenn. Acts, ch. 520, s 4, eff. 5/20/2015.\nA transportation network company operating in this state shall:\n(1) Provide riders with any applicable rates charged for a prearranged ride and the option to receive an estimated fare before the rider enters the driver's motor vehicle;\n(2) Use a software application or website to display a picture of the driver and the license plate number of the motor vehicle utilized for providing the prearranged ride before the rider enters the driver's motor vehicle;\n(3) Transmit an electronic receipt to the rider within a reasonable time after the completion of a prearranged ride that lists: (A) The origin and destination of the trip; (B) The total time and distance of the trip; and (C) An itemization of the total fare paid, if any;\n(A) The origin and destination of the trip;\n(B) The total time and distance of the trip; and\n(C) An itemization of the total fare paid, if any;\n(4) Implement a zero-tolerance policy on the use of drugs or alcohol by a driver while a driver provides a prearranged ride or is logged into the transportation network company's digital network but is not providing a prearranged ride, and provide notice of this policy on its website;\n(5) Maintain: (A) Individual trip records for each driver for at least two (2) years from the date each trip was provided by the driver; and (B) Driver records for no less than two (2) years from the date on which a driver's activation on the transportation network company's digital network has ended;\n(A) Individual trip records for each driver for at least two (2) years from the date each trip was provided by the driver; and\n(B) Driver records for no less than two (2) years from the date on which a driver's activation on the transportation network company's digital network has ended;\n(6) Conduct, or have a third party conduct, a local and national criminal background check on any potential driver that includes a multistate criminal records locator or other similar commercial nationwide database with validation;\n(7) Conduct a national sex offender registry search for any potential driver;\n(8) Obtain motor vehicle records for any potential driver;\n(9) Comply with § 55-12-141 ; and\n) Conduct, or have a third party conduct, a local and national criminal background check on any potential driver that includes a multistate criminal records locator or other similar commercial nationwide database with validation;\n(7) Conduct a national sex offender registry search for any potential driver;\n(8) Obtain motor vehicle records for any potential driver;\n(9) Comply with § 55-12-141 ; and\n(10) Comply with § 56-7-1119(f) .","path":["TN Code","Title 65","Chapter 15"],"source_url":"https://oss-data-us.vaquill.ai/v2026.08/us_tn_statutes.parquet","current_through":"2026-08-14","vintage":"open-us-law v2026.08, retrieved 2026-09-14","retrieved_at":"2026-09-14T18:32:26Z","sha256":"93112c3862bd0fd87b54f752a3abd782b4048cf7bfc4d069d0515f57a805b708","source_id":"us-tn","stale":false,"prev":"us-tn/tenn.-code-ann.-65-15-303","next":"us-tn/tenn.-code-ann.-65-15-305"},"notice":"GroundRules: Original legal text. Not legal advice."}