{"data":{"id":"us-tx/tex.-business-commerce-code-120.101","jurisdiction":"us-tx","citation":"Tex. Business \u0026 Commerce Code § 120.101","heading":"COMPLAINT SYSTEM.","body":"A social media platform shall provide an easily accessible complaint system to enable a user to submit a complaint in good faith and track the status of the complaint, including a complaint regarding:\n(1) illegal content or activity;\n(2) explicit deep fake material; or\n(3) a decision made by the social media platform to remove content posted by the user.\nAdded by Acts 2021, 87th Leg., 2nd C.S., Ch. 3 (H.B. 20), Sec. 2, eff. December 2, 2021.\nAmended by:\nActs 2025, 89th Leg., R.S., Ch. 749 (H.B. 3133), Sec. 2, eff. September 1, 2025.","path":["BUSINESS AND COMMERCE CODE","TITLE 5. REGULATION OF BUSINESSES AND SERVICES","SUBTITLE C. BUSINESS OPERATIONS","CHAPTER 120. SOCIAL MEDIA PLATFORMS","SUBCHAPTER C. COMPLAINT PROCEDURES"],"source_url":"https://statutes.capitol.texas.gov/Docs/BC/htm/BC.120.htm#120.101","current_through":"89th 2nd Called Legislative Session, 2025","vintage":"","retrieved_at":"2026-08-27T01:46:56Z","sha256":"1e1581323110f25b28c42b85a94b0ed9943a32087ef7b75ae8a6aeb807f87dc6","source_id":"us-tx","stale":false,"prev":"us-tx/tex.-business-commerce-code-120.1001","next":"us-tx/tex.-business-commerce-code-120.1015"},"notice":"GroundRules: Original legal text. Not legal advice."}