{"data":{"id":"us-tx/tex.-business-commerce-code-120.102","jurisdiction":"us-tx","citation":"Tex. Business \u0026 Commerce Code § 120.102","heading":"PROCESSING OF COMPLAINTS.","body":"(a) A social media platform that receives notice of illegal content or illegal activity on the social media platform shall make a good faith effort to evaluate the legality of the content or activity within 48 hours of receiving the notice, excluding hours during a Saturday or Sunday and subject to reasonable exceptions based on concerns about the legitimacy of the notice.\n(b) A social media platform that receives notice of explicit deep fake material on the social media platform shall:\n(1) immediately confirm to the user that the social media platform is aware of the material;\n(2) remove the content reported by the user and any known content that is a copy of or identical to the reported content as explicit deep fake material; and\n(3) not later than the seventh day after the date the user submitted the report to the social media platform, provide a written notice to the user updating the user on the status of the reported content.\nAdded by Acts 2021, 87th Leg., 2nd C.S., Ch. 3 (H.B. 20), Sec. 2, eff. December 2, 2021.\nAmended by:\nActs 2025, 89th Leg., R.S., Ch. 749 (H.B. 3133), Sec. 4, eff. September 1, 2025.","path":["BUSINESS AND COMMERCE CODE","TITLE 5. REGULATION OF BUSINESSES AND SERVICES","SUBTITLE C. BUSINESS OPERATIONS","CHAPTER 120. SOCIAL MEDIA PLATFORMS","SUBCHAPTER C. COMPLAINT PROCEDURES"],"source_url":"https://statutes.capitol.texas.gov/Docs/BC/htm/BC.120.htm#120.102","current_through":"89th 2nd Called Legislative Session, 2025","vintage":"","retrieved_at":"2026-08-27T01:46:56Z","sha256":"0050fafc3751a8ba0eeefd8fc1ab63961d3734c90c269168af24d229f201619a","source_id":"us-tx","stale":false,"prev":"us-tx/tex.-business-commerce-code-120.1015","next":"us-tx/tex.-business-commerce-code-120.1025"},"notice":"GroundRules: Original legal text. Not legal advice."}