{"data":{"id":"us-tx/tex.-government-code-2114.004","jurisdiction":"us-tx","citation":"Tex. Government Code § 2114.004","heading":"INSPECTIONS.","body":"The Legislative Budget Board and the Governor's Office of Budget and Planning may inspect a state agency and analyze its customer service performance by sending a customer service evaluator to confidentially pretend to be a customer of that agency.\nAdded by Acts 1999, 76th Leg., ch. 1554, Sec. 1, eff. Sept. 1, 2001. Renumbered from Sec. 2113.004 by Acts 2001, 77th Leg., ch. 1420, Sec. 21.001(70), eff. Sept. 1, 2001.","path":["GOVERNMENT CODE","TITLE 10. GENERAL GOVERNMENT","SUBTITLE C. STATE ACCOUNTING, FISCAL MANAGEMENT, AND PRODUCTIVITY","CHAPTER 2114. CUSTOMER SERVICE"],"source_url":"https://statutes.capitol.texas.gov/Docs/GV/htm/GV.2114.htm#2114.004","current_through":"89th 2nd Called Legislative Session, 2025","vintage":"","retrieved_at":"2026-08-27T01:47:16Z","sha256":"16ef354167804164c859d32b6ea134ead3bf2c7d385a44e25ffae4d60df951a7","source_id":"us-tx","stale":false,"prev":"us-tx/tex.-government-code-2114.003","next":"us-tx/tex.-government-code-2114.005"},"notice":"GroundRules: Original legal text. Not legal advice."}