{"data":{"id":"us-tx/tex.-government-code-419.011","jurisdiction":"us-tx","citation":"Tex. Government Code § 419.011","heading":"COMPLAINTS.","body":"(a) The commission shall maintain a system to promptly and efficiently act on complaints filed with the commission. The commission shall maintain information about parties to the complaint, the subject matter of the complaint, a summary of the results of the review or investigation of the complaint, and its disposition.\n(b) The commission shall make information available describing its procedures for complaint investigation and resolution.\n(c) The commission shall periodically notify the complaint parties of the status of the complaint until final disposition unless the notice would jeopardize an investigation.\nAdded by Acts 1991, 72nd Leg., ch. 628, Sec. 1, eff. Sept. 1, 1991. Amended by Acts 1997, 75th Leg., ch. 1172, Sec. 1.09, eff. Sept. 1, 1997.\nAmended by:\nActs 2009, 81st Leg., R.S., Ch. 1216 (S.B. 1011), Sec. 12, eff. September 1, 2009.\nActs 2021, 87th Leg., R.S., Ch. 580 (S.B. 709), Sec. 5, eff. September 1, 2021.","path":["GOVERNMENT CODE","TITLE 4. EXECUTIVE BRANCH","SUBTITLE B. LAW ENFORCEMENT AND PUBLIC PROTECTION","CHAPTER 419. TEXAS COMMISSION ON FIRE PROTECTION","SUBCHAPTER A. GENERAL PROVISIONS"],"source_url":"https://statutes.capitol.texas.gov/Docs/GV/htm/GV.419.htm#419.011","current_through":"89th 2nd Called Legislative Session, 2025","vintage":"","retrieved_at":"2026-08-27T01:47:16Z","sha256":"1acbeb8b636b18cf90917f63a7139a94d0eb3482685ac88c9ffdd5820a0eb487","source_id":"us-tx","stale":false,"prev":"us-tx/tex.-government-code-419.0091","next":"us-tx/tex.-government-code-419.012"},"notice":"GroundRules: Original legal text. Not legal advice."}