{"data":{"id":"us-tx/tex.-government-code-540.0268","jurisdiction":"us-tx","citation":"Tex. Government Code § 540.0268","heading":"ASSISTANCE RESOLVING RECIPIENT AND PROVIDER ISSUES.","body":"A contract to which this subchapter applies must require the contracting Medicaid managed care organization to provide ready access to a person who assists:\n(1) a recipient in resolving issues relating to enrollment, plan administration, education and training, access to services, and grievance procedures; and\n(2) a provider in resolving issues relating to payment, plan administration, education and training, and grievance procedures.\nAdded by Acts 2023, 88th Leg., R.S., Ch. 769 (H.B. 4611), Sec. 1.01, eff. April 1, 2025.","path":["GOVERNMENT CODE","TITLE 4. EXECUTIVE BRANCH","SUBTITLE I. HEALTH AND HUMAN SERVICES","CHAPTER 540. MEDICAID MANAGED CARE PROGRAM","SUBCHAPTER F. REQUIRED CONTRACT PROVISIONS"],"source_url":"https://statutes.capitol.texas.gov/Docs/GV/htm/GV.540.htm#540.0268","current_through":"89th 2nd Called Legislative Session, 2025","vintage":"","retrieved_at":"2026-08-27T01:47:16Z","sha256":"6d86c278df991c0608d74750a522841c2f1d99f4fca491ecffce1edb9fabf228","source_id":"us-tx","stale":false,"prev":"us-tx/tex.-government-code-540.0267","next":"us-tx/tex.-government-code-540.0269"},"notice":"GroundRules: Original legal text. Not legal advice."}