{"data":{"id":"us-tx/tex.-government-code-540.0654","jurisdiction":"us-tx","citation":"Tex. Government Code § 540.0654","heading":"PROVIDER NETWORK DIRECTORIES.","body":"(a) The commission shall ensure that a Medicaid managed care organization:\n(1) posts on the organization's Internet website:\n(A) the organization's provider network directory; and\n(B) a direct telephone number and e-mail address through which a recipient enrolled in the organization's managed care plan or the recipient's provider may contact the organization to receive assistance with:\n(i) identifying in-network providers and services available to the recipient; and\n(ii) scheduling an appointment for the recipient with an available in-network provider or to access available in-network services; and\n(2) updates the online directory required under Subdivision (1)(A) at least monthly.\n(b) A Medicaid managed care organization is required to send a paper form of the organization's provider network directory for the program only to a recipient who requests to receive the directory in paper form.\nAdded by Acts 2023, 88th Leg., R.S., Ch. 769 (H.B. 4611), Sec. 1.01, eff. April 1, 2025.","path":["GOVERNMENT CODE","TITLE 4. EXECUTIVE BRANCH","SUBTITLE I. HEALTH AND HUMAN SERVICES","CHAPTER 540. MEDICAID MANAGED CARE PROGRAM","SUBCHAPTER N. PROVIDERS"],"source_url":"https://statutes.capitol.texas.gov/Docs/GV/htm/GV.540.htm#540.0654","current_through":"89th 2nd Called Legislative Session, 2025","vintage":"","retrieved_at":"2026-08-27T01:47:16Z","sha256":"ee5633d7ff8102a5b6e1cc2ef2569e890dd9de9400ea1729a83a1e3fcd0bbe94","source_id":"us-tx","stale":false,"prev":"us-tx/tex.-government-code-540.0653","next":"us-tx/tex.-government-code-540.0655"},"notice":"GroundRules: Original legal text. Not legal advice."}