{"data":{"id":"us-tx/tex.-health-and-safety-code-257.007","jurisdiction":"us-tx","citation":"Tex. Health and Safety Code § 257.007","heading":"ENFORCEMENT; COMPLAINT RESOLUTION.","body":"(a) The commission shall enforce this chapter in accordance with:\n(1) Subchapter C, Chapter 241, against a hospital licensed under that chapter as if the hospital violated that chapter;\n(2) Chapter 577 and rules adopted under Sections 577.010 and 577.013, against a hospital licensed under Chapter 577 as if the hospital violated that chapter; and\n(3) rules adopted under Section 241.026(a).\n(b) The commission shall establish a process to provide prompt review and timely resolution of each complaint submitted under this chapter. The commission must:\n(1) develop a procedure, or designate an existing procedure, through which a party may submit a written or verbal complaint;\n(2) establish a time to review and respond to the complaint; and\n(3) provide the complainant written notice of the commission's decision regarding the complaint, including:\n(A) the contact information of the commission employee responsible for the complaint;\n(B) commission actions in reviewing, evaluating, or investigating the complaint;\n(C) the results of the commission's review of the complaint;\n(D) for each reviewed complaint for which an investigation is not conducted, an explanation of the reason the commission resolved the complaint without investigation; and\n(E) the date the complaint is resolved.\n(c) All information and materials in the possession of or obtained or compiled by the commission in connection with a complaint and investigation are confidential and not subject to disclosure in accordance with:\n(1) Section 241.051(d) for a complaint submitted against a hospital licensed under Chapter 241; or\n(2) Section 577.013(e) for a complaint submitted against a hospital licensed under Chapter 577.\nAdded by Acts 2025, 89th Leg., R.S., Ch. 398 (H.B. 2187), Sec. 3, eff. September 1, 2025.","path":["HEALTH AND SAFETY CODE","TITLE 4. HEALTH FACILITIES","SUBTITLE B. LICENSING OF HEALTH FACILITIES","CHAPTER 257. NURSE STAFFING"],"source_url":"https://statutes.capitol.texas.gov/Docs/HS/htm/HS.257.htm#257.007","current_through":"89th 2nd Called Legislative Session, 2025","vintage":"","retrieved_at":"2026-08-27T01:47:17Z","sha256":"6eb308ae9857205aa06d82a2633de1eac53050751ceb6da655b8f41e0c3f59da","source_id":"us-tx","stale":false,"prev":"us-tx/tex.-health-and-safety-code-257.006","next":"us-tx/tex.-health-and-safety-code-258.001"},"notice":"GroundRules: Original legal text. Not legal advice."}