{"data":{"id":"us-tx/tex.-human-resources-code-203.014","jurisdiction":"us-tx","citation":"Tex. Human Resources Code § 203.014","heading":"TOLL-FREE NUMBER.","body":"(a) The department shall establish a permanent, toll-free number for the purpose of receiving any information concerning the abuse, neglect, or exploitation of children in the custody of the department or housed in a local probation facility.\n(b) The department shall ensure that:\n(1) the toll-free number is prominently displayed in each department facility and each local probation facility;\n(2) children in the custody of the department or housed in a local probation facility and employees of the department and the facility have confidential access to telephones for the purpose of calling the toll-free number; and\n(3) the toll-free number is in operation and answered by staff 24 hours a day, every day of the year.\n(c) The office of inspector general shall operate the toll-free number required by Subsection (a) and the 24-hour incident reporting center and shall share the complaints received with the appropriate department entity.\nAdded by Acts 2011, 82nd Leg., R.S., Ch. 85 (S.B. 653), Sec. 1.002, eff. September 1, 2011.\nAmended by:\nActs 2023, 88th Leg., R.S., Ch. 950 (S.B. 1727), Sec. 25, eff. September 1, 2023.","path":["HUMAN RESOURCES CODE","TITLE 12. JUVENILE JUSTICE SERVICES AND FACILITIES","SUBTITLE A. TEXAS JUVENILE JUSTICE BOARD AND TEXAS JUVENILE JUSTICE DEPARTMENT","CHAPTER 203. GENERAL POWERS AND DUTIES OF BOARD AND DEPARTMENT"],"source_url":"https://statutes.capitol.texas.gov/Docs/HR/htm/HR.203.htm#203.014","current_through":"89th 2nd Called Legislative Session, 2025","vintage":"","retrieved_at":"2026-08-27T01:47:18Z","sha256":"2111136ebd355ed7dd97e55611f4de76fc1ff6402d1ef852e8539027c0d46cf8","source_id":"us-tx","stale":false,"prev":"us-tx/tex.-human-resources-code-203.013","next":"us-tx/tex.-human-resources-code-203.015"},"notice":"GroundRules: Original legal text. Not legal advice."}