{"data":{"id":"us-tx/tex.-insurance-code-843.205","jurisdiction":"us-tx","citation":"Tex. Insurance Code § 843.205","heading":"MEMBER'S HANDBOOK; INFORMATION ABOUT COMPLAINTS AND APPEALS.","body":"(a) In this section, \"major population\" means a group constituting 10 percent or more of the enrolled population of the health maintenance organization.\n(b) A health maintenance organization shall establish procedures to:\n(1) provide to an enrollee a member handbook and materials relating to the complaint and appeals process in the languages of the major populations of the enrolled population; and\n(2) provide access to a member handbook and the complaint and appeals process to an enrollee who has a disability that affects the enrollee's ability to communicate or read.\nAdded by Acts 2001, 77th Leg., ch. 1419, Sec. 1, eff. June 1, 2003.","path":["INSURANCE CODE","TITLE 6. ORGANIZATION OF INSURERS AND RELATED ENTITIES","SUBTITLE C. LIFE, HEALTH, AND ACCIDENT INSURERS AND RELATED ENTITIES","CHAPTER 843. HEALTH MAINTENANCE ORGANIZATIONS","SUBCHAPTER F. RELATIONS WITH ENROLLEES AND GROUP CONTRACT HOLDERS"],"source_url":"https://statutes.capitol.texas.gov/Docs/IN/htm/IN.843.htm#843.205","current_through":"89th 2nd Called Legislative Session, 2025","vintage":"","retrieved_at":"2026-08-27T01:47:21Z","sha256":"f30feea2e818b3c47a0ff7be213f93f5452770ceb6a79e224f1c06ea543b696a","source_id":"us-tx","stale":false,"prev":"us-tx/tex.-insurance-code-843.204","next":"us-tx/tex.-insurance-code-843.206"},"notice":"GroundRules: Original legal text. Not legal advice."}